NDIS CAFÉ SKILLS PROGRAM
Our NDIS-funded Café Skills Program provides young people and adults with disability the opportunity to develop practical workplace skills, build confidence, and participate in meaningful community activities within a supportive café environment.
Participants learn through hands-on experience in our café, supported by our experienced staff. Programs are tailored to individual goals and can support skill development, increased independence, social connection, and pathways towards volunteering or employment.
Whether someone is taking their first steps into a workplace environment or building on existing skills, our programs provide a welcoming space to learn, contribute, and grow.
PROGRAM PATHWAY
Level 1: Initiate
Level 1: Initiate
Level 1: Initiate
Level 1 focuses on introducing participants to the fundamentals of working in a café environment. Participants learn essential workplace routines, food safety practices, and basic hospitality skills while building confidence in a supportive setting.
Participants may learn:
- Handwashing and personal hygiene
- Food safety fundamentals
- Basic coffee
Level 1 focuses on introducing participants to the fundamentals of working in a café environment. Participants learn essential workplace routines, food safety practices, and basic hospitality skills while building confidence in a supportive setting.
Participants may learn:
- Handwashing and personal hygiene
- Food safety fundamentals
- Basic coffee-making skills
- Simple food preparation
- Following routines and instructions
- Working safely within a café environment
This stage is designed to help participants develop focus, confidence, and independence while becoming familiar with workplace expectations.
Level 2: Momentum
Level 1: Initiate
Level 1: Initiate
At Level 2, participants begin taking a more active role in the daily operation of the café. They build practical hospitality skills while developing communication, time management, and problem-solving abilities.
Participants may learn:
- Taking customer orders
- Preparing and serving coffees
- Handling money and operating the Point of Sale system
- P
At Level 2, participants begin taking a more active role in the daily operation of the café. They build practical hospitality skills while developing communication, time management, and problem-solving abilities.
Participants may learn:
- Taking customer orders
- Preparing and serving coffees
- Handling money and operating the Point of Sale system
- Preparing meals from start to finish
- Managing multiple tasks
- Cleaning and maintaining work areas
- Working as part of a team
This level helps participants build confidence in real-world workplace tasks while strengthening independence and responsibility.
Level 3: Inertia
Level 1: Initiate
Level 3: Inertia
Level 3 supports participants to take ownership of their learning and contribute to the wider café community. Participants are encouraged to demonstrate leadership, creativity, and initiative while supporting others.
Participants may learn:
- Supporting and mentoring newer participants
- Team collaboration and problem-solving
- Workplace communicat
Level 3 supports participants to take ownership of their learning and contribute to the wider café community. Participants are encouraged to demonstrate leadership, creativity, and initiative while supporting others.
Participants may learn:
- Supporting and mentoring newer participants
- Team collaboration and problem-solving
- Workplace communication and leadership skills
- Contributing ideas for café operations
This stage is where confidence, creativity, teamwork, and leadership come together, helping participants prepare for greater independence, volunteering opportunities, or future employment pathways.